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Plain Words – the Documentation and Training People

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Note Taking & Minutes for Meetings – Training Course Outline

Most people have to take notes or minutes of meetings occasionally as part of their work. You may also need to manage meetings and ensure they cover the necessary content while also running to time.

Accurate and timely meeting summaries are extremely important for documenting meetings with colleagues, the public or other organisations.

Without a solid foundation in listening, writing and editing skills, Note takers may lack confidence in their ability to produce accurate and readable minutes. This course discusses good listening techniques, includes organisational hints and tips for Note takers, and covers grammar, punctuation and proof–reading to make sure the final document is completely professional. Delegates also share ideas about what works for them.

What you will learn on this course

By the end of the course, you will know how to:

What our customers say

“I enjoyed this course very much. It was very informative and helpful, but in an engaging way. Thank you.”

Deanna Willis, Lancaster City Council

“Excellent course and very enjoyable.”

Peter Milnar, APACS

“This course has helped me to identify my problem with ‘minute taking’. It has also given me the confidence to produce better formatted minutes.”

Yuleeta Brimble, Quality Improvement Agency for Lifelong Learning

Course Duration

This course is a one–day, interactive workshop. We will discuss ways to strengthen listening, organisational and writing skills using typical examples.

Delegates will work together, contributing ideas and completing exercises to practise course content.

Follow up session

Get the most from a staff training day and make sure valuable ideas aren’t forgotten by booking a follow–up session. Our trainer will visit you again a month to six weeks after your course to give delegates the chance to:

Course Contents

1. What should good minutes achieve?

2. Are you listening?

Pre–Course Questionnaire

When you book we send you a questionnaire which we ask you to return to us before you attend the course. This enables our Trainers to assess your needs in advance.

3. Organisational hints, tips and tools for note taking and managing the meeting

4. How’s your handwriting?

5. What makes a good agenda?

6. The right minutes for your meeting – layout and style

7. Techniques for writing good notes or minutes

8. Polishing your prose

Book Now!

For details of timetabled courses, see the schedule.

To reserve your places you can book on–line, book a private course or call us on +44 (0)844 445 7743.

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Plain Words Ltd

The Documentation &
Training People™

tel 0844 445 7743
fax 0870 4580564

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