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Plain Words – the Documentation and Training People

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New! Book an open course. Virtual Classroom on 21 Jul 2020. Cost £395Book a private course, your choice of date and venue (office or virtual classroom)

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Note Taking & Minutes for Meetings: Note Taking Course Outline

Most people have to take notes or minutes of meetings occasionally as part of their work. You may also need to set agendas, manage meetings and ensure they cover the necessary content while also running to time – which can seem daunting. On this course you’ll learn simple techniques to give you a solid foundation in listening, writing and editing skills. You’ll be able to produce accurate and readable minutes and sharpen up your note taking ability.

This notes and minute taking course includes organisational hints and tips for note takers, and covers grammar, punctuation and proof-reading to make sure the final document is completely professional. We encourage you to bring a page or so of your own minutes or notes to the session so you can immediately practise some of the ideas on your own work. Delegates also share ideas about what works for them.

What you will learn during this note taking course

To create accurate and timely meeting notes you will know how to:

What our customers say

“I enjoyed this course very much. It was very informative and helpful, but in an engaging way. Thank you.”

DW, Lancaster City Council

“Excellent course and very enjoyable.”


“This course has helped me to identify my problem with ‘minute taking’. It has also given me the confidence to produce better formatted minutes.”

YB, Quality Improvement Agency for Lifelong Learning

How we deliver the note taking course

It is available as :

Private courses (at your premises or online virtual classrooms)

We adopt a flexible approach so that even our standard courses are tailored to your needs. Our trainers are all professional writers as well as experienced trainers. They use their judgment on the day to adjust the content and pace of the course so that delegates get the training that is right for them. This is done by:

We can also further adapt the course by:

Our open courses in London

We specialise in small class sizes so that you get personal time with the tutor.

We deliver our note taking course at venues in central London, all easily accessible by public transport. All the rooms have natural daylight, independent air conditioning and free Wi-Fi.

If your journey into London means an early start, don’t worry; on your arrival you can have a light and tasty breakfast of fresh bread, pastries, cereals and fruit. Throughout the day there's an endless supply of freshly brewed coffee and speciality teas as well as chilled water, fruit and homemade snacks. Most venues also provide a hot lunch and all can cater to special dietary requirements.

Minute Taking Course Contents

1. What should good meeting minutes achieve?

2. Are you listening?

Pre-Course Questionnaire

When you book for the minute taking course we send you a questionnaire which we ask you to return to us before you attend the course. This enables our Trainers to assess your needs in advance.

3. Organisational hints, tips and tools for note taking and managing the meeting

4. How’s your handwriting?

5. What makes a good agenda?

6. The right minutes for your meeting – layout and style

7. Techniques for writing good notes or minutes

8. Polishing your prose


You’ll practise new techniques with hands-on exercises, including:

  • Practical ways to make your writing more concise and readable
  • Prioritising agenda items
  • Deciding what to minute and what to leave out
  • Word-for-word, reported speech or bullet form?
  • Summarising from dictation
  • Practising your proofreading
  • After the session, you will also receive two MS Word™ templates, for agendas and minutes, which you can adapt for your own use.

    Book Now!

    For the timetable of all courses see the schedule.

    To reserve your places you can book a public course, book a private course, call us on +44 (0)1235 60 30 22 or email .

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    Virtual Classrooms

    All our courses are available as online remote training sessions