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Plain Words - the Documentation and Training People

Plain Words – the Documentation and Training People

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Effective Business Writing

Email Masterclass

Effective Writing Skills for People with Dyslexia

Email & Report Essentials – Training Course Outline

Emails and reports are some of the most frequently written business documents.

This workshop covers the five Ws of writing emails and reports that are concise, focused and get the results you need:

Could you be offending people by addressing and signing off your emails badly or getting the tone wrong?

How can you organise your content to make sure important information is clear to readers? Structuring content is even more important in longer reports: you can’t afford to waste time writing documents that people won’t read.

This intensive workshop shows you how to focus on what you are trying to achieve in your reports and emails, and gives you techniques to ensure that your final documents meet those objectives.

What you will learn on this email and report writing course

During this course, you will cover:

What our customers say

“Some good tips during the course and the accompanying course book is very comprehensive.”

JH, ICF International

“Great programme that highlights key issues with more examples of our own work.”

LC, IPSEN Biopharm

“Very good, interesting trainer.”

KA, Formula One Management

“The report writing course was a good use of my time and even though some of the tools and techniques were subtle, this will make a big difference if applied to my own work. Thanks Giulia!”

RL, BNP Paribas

How we deliver the Email & Report Essentials course

It is available as a three-hour private tutor-led course at your premises or a 60 minute online self-study package.

Private courses at your premises

An intensive three-hour tutor-led workshop incorporating individual and group exercises to practise the learning points covered.

We adopt a flexible approach so that even our standard courses are tailored to your needs. Our trainers are all professional writers as well as experienced trainers. They use their judgment on the day to adjust the content and pace of the course so that delegates get the training that is right for them. This is done by:

We can also further adapt the course by:

A self-study (online) package

A self-study package containing four modules with exercises, totalling one hour.

Course Contents






Book Now!

For details of timetabled courses, see the schedule.

To reserve your places you can book on-line, book a private course or call us on +44 (0)1235 60 30 22.

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