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Plain Words - the Documentation and Training People

Plain Words – the Documentation and Training People

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Minuting Disciplinary & Grievance Meetings

Note Taking & Minutes for Meetings

Care Notes & Reports – Training Course Outline

Most people communicate in writing every day of their working lives. When your work involves supporting or caring for people, the quality of this written communication (its clarity, accuracy and completeness) can affect the care and support they receive.

Care notes training will help you write notes and reports that say what you mean. This course not only covers the basics of how to improve your writing skills but also how to make sure your written communication helps you in your day-to-day work.

What you will learn on this care notes course

By the end of the course, you will know how to:

What our customers say

“Bath Mind has expanded and taken on new services and a new database system. We have teams visiting people 1:1 in the community; a crisis team; wellbeing teams, telephone befriending and a lot of case work. We brought in Plain Words to support and equip our staff to write clear, concise high quality notes. From the off- Peter was easy to communicate with, listened to our needs and adapted the course to suit what we required. The trainer was excellent and knew her stuff. As one staff member said- it is always refreshing to have someone who really understands your sector. Our team spoke very highly of the quality of our training; the knowledge of the trainer, the content, which was relevant & appropriate, and the opportunity for discussion of important topics. We would highly recommend this training and we will be coming back again and again. Thank you for enabling us to be confident in our approaches going forward.”

AE, Bath Mind

“Alison was an excellent tutor, confident and able to impart her knowledge to me in an approachable manner. Thank you.”

ER, The Salvation Army

“Have learnt quality over quantity, straight forward, simple and specific style of writing.”

AS, The Salvation Army

“It was really fantastic. The presenter was excellent!”

IO, St Mungo’s

How we deliver the course

It is available as a one-day tutor-led Virtual Classroom.

Course Contents

1. General principles

2. Making useful notes

Pre-Course Questionnaire

When you book we send you a questionnaire which we ask you to return to us before you attend the course. This enables our Trainers to assess your needs in advance.

3. Content and structure

4. How's your handwriting?

5. Clear, concise notes

Want Something a Little Different?

Give us a call today and we will tailor a course to suit you!

6. Editing your work

Enquire Now!

You can enquire about a private course, call us on +44 (0)1235 60 30 22 or email .

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Plain Words Ltd

The Documentation &
Training People™

tel 01235 60 30 22