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Plain Words - the Documentation and Training People

Plain Words - the Documentation and Training People

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Janet Basdell – Founder and Director

Janet Basdell

Janet is a highly experienced technical author. Before starting Plain Words she was involved in all aspects of documentation production as an author, editor, translator and documentation manager. She has been a Fellow of the Institute of Scientific and Technical Communicators since 1998.

She explains how Plain Words was named and describes the focus behind the company.

“The company was named after Ernest Gowers’ classic book The Complete Plain Words, Amazon.co.uk (first published 1948).

The book was written as part of a Civil Service campaign to improve the clarity, precision, and brevity of official English. It’s a wonderful guide to how to write plain English.

I very much felt that what Gowers was saying is even more relevant in today’s world – especially considering the sheer quantity of information that is available with computer networks and the Internet.

One of the things he said was ‘To be clear is professional; not to be clear is unprofessional.’

So the driving force at the heart of Plain Words is to provide companies and organisations with documentation solutions that are not only clear and eminently usable, but that add real value to a company’s products and services.”

“the heart of Plain Words is to provide companies and organisations with documentation solutions that are not only clear and eminently usable, but that add real value to a company’s products and services.”

More of the Management Team

Peter Meherne

Director. Peter has a wealth of experience in IT as a systems analyst, project manager, trainer and course developer.

Abi Smith

Training Manager. Abi has been part of the Plain Words team since 2001, progressing through various roles and gathering a substantial knowledge of the business along the way.

Alison Reeves

Senior Consultant and Project Manager. Alison's expertise includes developing on-line help systems, writing user guides and producing training course material.

Iain Harrison

Web Manager. Iain is an experienced technical author, web designer and developer. He looks after our web sites as well as developing useable and effective sites for clients.

Get in Touch…

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Plain Words Ltd

The Documentation &
Training People™

tel 0844 445 7743

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