Tutor-led courses, e-learning or blended learning?
You want to be sure that you select the best kind of training for your clients or users – and you’ll want it to be cost effective.
The best kind of cost-effective training
No doubt you’ll take account of several factors – like where your users are, how many of them are in one place, how open they are to self-paced learning, if their job allows them to learn at their desk, and so on…
There are other issues that can save you time and money but are often overlooked
Concise, clearly written training material that is easy to follow is essential if you are to minimise calls to your Customer Support Line.
If the training doesn’t get your message across, then your users will turn to other means – an unnecessary cost to you.
Course material that looks and reads more like a user manual than a training course is not doing you any favours. Far from ‘killing two birds with one stone’ you just have a hybrid that doesn’t do either job well.