Since September 1998 we have provided documentation services on a managed basis to Manugistics (formerly known as Scheduling Technology Group) who produce advanced planning, product flow, supply chain and forecasting software for manufacturing industries.
We have documented several products in parallel, each of which required on-line Help and a number of manuals, both in printed form and PDF format.
Manugistic’s Technical Director is particularly impressed with the added value he gets from the service that Plain Words provides. He says:
“Plain Words have been instrumental in helping Manugistics decide on the future rollout of its documentation in terms of form and content.
They have provided industry insights into what technologies are currently available and in use, what works, and how it can be achieved.
They have also provided expertise and knowledge on how to construct software documentation so that it is actually used by our users, so that users become less reliant on support services.”
For more information call us or email us at .