Plain Words – Job details

Job reference 1751 - Technical Author / Senior Technical Author

Summary

A vacancy for a Technical Author/Senior Technical Author in the head office of a well known company. You must have a strong technical writing background and understand complex concepts in business software development, maintenance, data management and deployment. You must be able to present complex concepts clearly and concisely. Using DITA XML and XMetaL, you will be writing new documentation and maintaining existing documentation, context-sensitive (or popup) help, and online books. Ideally, you will have a general understanding or experience with programming languages. You will be able to contribute to the design of our software with particular emphasis on usability, and to discuss technical detail with developers based both locally and abroad.

Location

West Berks

Start date

ASAP

Overview

The User Information team creates documentation for software tools used by business computer programmers and analysts. These software tools enable customers to develop and maintain complex business applications for Windows, UNIX and mainframe environments, and to migrate and modernize existing applications to modern Windows and UNIX platforms. Authors also create documentation for other key software solutions such as Application Lifecycle Management, Testing, and Automated Software Quality tools.

Authors create documentation in DITA XML using XMetaL, and manage and publish using a Content Management System (CMS). Authors deliver documentation in various formats including Eclipse Help, CHM, Help 3, HTML, and PDF. Authors also work to migrate and modernize legacy content into DITA and our CMS system. Legacy content is in various sources such as FrameMaker and Microsoft Word.

Requirements

You must have:

• Significant authoring experience in DITA XML using XMetaL
• Significant content build and publishing experience using CMS tools
• Technically minded with some programming experience/knowledge
• Quick learner and self-managing

Desirable skills:

• Experience of Agile (Scrum) methodology
• Authoring of other technical content such as knowledgebase articles, white papers, and datasheets

Personal Skills

• Enthusiastic, motivated self-starter
• Excellent communicator, in writing, on the phone and face to face
• Willing to take responsibility
• Innovative and flexible
• Organised, methodical, and industrious
• Professional and diplomatic
• Able to work individually and as part of a team

Details

Excellent benefits including bonus, non-contributory group personal pension plan, medical, holidays start at 24 days, life assurance, income protection.

Interested?

Email with the reference number of the vacancy. If you have not already registered with us or simply want to register for inclusion on our candidate database please give us the following details:

• When you are next available
• Areas in the UK/abroad where you are willing to work
• What salary you are looking for
• A copy of your CV

To request an information pack either email or call us on +44 (0)1635 202013/+44 or (0)207 0960 749 and ask to speak to one of our Recruitment Consultants.