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Staff Interview & Selection – Training Course Outline

Who should attend?

This one-day course is essential for managers or HR staff who are new to the recruitment process, or who wish to improve their selection and interviewing skills for effective staff recruitment.

What you will learn on this course

By the end of the course, you will know:

• How to plan the whole process from job specification to job offer
• Legal issues you should take in to account
• How to draw up the job and role specification
• How to carry out an effective interview
• How to assess the candidates

Course Duration

This course is a one-day interactive workshop. Delegates learn techniques through group discussion, role playing and exercises.

Course Contents

1. Planning – starting out the right way

• Approach
• Considering the alternatives
• Recruitment costs
• Why things go wrong

2. The law and why it matters

• Laws that apply e.g. Sex Discrimination, Equal Pay, Race Relations
• An effective policy
• What you can and can’t say

3. Role and person descriptions

• Identifying roles and responsibilities
• Drafting the job description
• Drafting the person specification

4. Advertising – the alternatives

• What to write and where to advertise
• Advantages/disadvantages of using agencies

5. Selection techniques

• Application forms
• Character analysis tests
• Telephone screening

6. Interviewing

• Interviewing structure
• Creating the right atmosphere
• First impressions
• Building rapport
• Body language
• Asking questions
• Note taking

7. Assessment – making the decision

• Benchmarking – review candidate against competencies/behaviours
• Selection of the right candidate: reviewing performance, strengths, weaknesses
• References

8. The last step

• Rejection/offer process

Book Now!

For details of timetabled courses, see the schedule. For prices, see the costs table.

To reserve your places you can either book on-line or call us on +44 (0)1635 202013.