Business Writing Duo – Training Course

We asked our clients two questions: How much time do you spend dealing with emails? What do you find hardest to get right in English?

They told us that they spend up to 20% of their time – that’s a whole day every week – writing or responding to emails. And the hardest thing to get right is punctuation. So we decided that it would be a good idea to offer a course that both de-mystified punctuation and showed you to how to write and deal efficiently with email correspondence.

What you will learn on this course

By the end of the course, you will know how to:

• Recognise the pitfalls of incorrect punctuation
• Use all types of punctuation confidently and correctly
• Adapt your sentence length for clarity and meaning
• Structure your emails effectively
• Write in a clear, concise style
• Get your message across convincingly
• Assess the tone of your email to minimise misinterpretation
• Deal with your inbox efficiently

Course Duration

This is a one-day course. In the morning there are short presentations with lively examples of wrong and correct usage of punctuation that make the difference clear. You then practise each point with exercises using relevant business examples. In the afternoon you practise writing effective emails, learning the techniques through group discussion and exercises.

If you do not wish to attend the whole day, you can attend the morning or afternoon session only.

Course Contents

As Business Writing Duo is a combination of two half day courses you’ll find the full course outline by following these links:
Dot Comma: Punctuate Right Now!
Email Masterclass

Book Now!

For details of timetabled courses, see the schedule. For prices, see the costs table.

To reserve your places you can either book on-line or call us on +44 (0)1635 202013.